Training for canteen staff and volunteers: All about Allergens

Everyone working in food service, from the manager through to the food preparation and service staff, needs to be aware of the risks food allergies pose. It’s also important to be clear on how to identify and manage food allergens and how to respond to enquiries from customers with food allergies.

All about Allergens training is a free online course for anyone working in food service. The comprehensive program details need to know information relevant to those in the food service industry and is presented using videos and interactive activities.

The course takes about 60-90 minutes to complete and a certificate can be printed on completion.  Access the course at:

Public Health Association of Australia

FOCIS presented at the PHAA Public Health Prevention Conference June 2019. about the School canteen online training development including partnering with all Australian states and territories. See the full PHAA abstract here.

Food safety and hygiene training

FoodSafe – training is self-led and training packages can be purchased from Environmental Health Australia

Online food safety courses:

Training for Canteen Operators

FOCIS offers an online canteen training course that you can complete at your own pace. This eight module course will equip school canteen operators with the skills and knowledge to provide safe, nutritious food in a financially viable food service.

Additional Training courses are run by State and Territory Canteen Associations. Many of these are available online and available to canteen operators in other States. For more information click on the links below: